Access your test results No more waiting for a phone call or letter – view your results and your doctor's comments within days MyChart updates: Most appointments are now being done by video. With MyChart, You can: Send secure messages to your doctor's office Request medication refills View your lab results Access your account statements Make payments and set up payment plans Schedule appointments, and check-in … Providers can reply most quickly when your message is concise and to the point. Then, select “Link Accounts.” Your records before 9-14-20 may not show up immediately, but should be linked within the next 24 hours. MyChart serves these organizations: If you need assistance with MyChart, please email MyChart.Support@nghs.com or call (770) 219-1963 between the hours of 7am - … For patients who already have a scheduled appointment for a video visit, please complete the following two steps: Test your computer set-up before your appointment by clicking on Test Computer in the upper right corner of this screen. Be sure to enter an email address so you can receive notifications about activity in MyChart. The Polyclinic is continuing to provide you and your family with the care you need. All-in-One at The Polyclinic. Questions about MyChart? Important note about Urgent Issues: Please do NOT use MyChart for urgent medical issues. Q. Upcoming changes for Polyclinic patients: Starting September 14, 2020, The Polyclinic will collaborate with The Everett Clinic—our regional partners in the Optum provider network—on an upgraded Epic medical record system that offers an enhanced MyChart experience to better manage your health. Polyclinic patients can contact 206-320-6767 or toll free at … If you have your Activation Code and are ready to sign up, click here. Communicate with your doctor Get answers to your medical questions from the comfort of your own home; Access your test results No more waiting for a phone call or letter – view your results and your doctor's comments within days Welcome to the new MyChart! -----Swedish or PacMed patients, click here to bookmark and log into your login page. If you think you have been exposed to COVID-19 and have respiratory symptoms, please call 360-882-2778 or MyChart your Primary Care Provider before coming into the office or Urgent Care. Once data migration is complete, your Health Reminders should be accurate in the new system. The Everett Clinic patients can also call a MyChart Specialist at 425-258-3904. MyChart helps you better manage your health by allowing you to: You’ll need the one-time Activation Code to activate your account the first time, then you’ll create your own ID and password to sign into your account. Q. On the Discover tab; search for “Polyclinic” in the Discover accounts to link field. CREATE AN ACCOUNT Looking for COVID results for a minor?. Will I need to complete the proxy form again after the upgrade? COVID-19 ALERT: Find Community Testing Sites. Use MyChart for non-urgent issues. With MyChart, You can: Send secure messages to your doctor's office Request medication refills View your lab results Access your account statements Make payments and set up payment plans Schedule appointments, and check-in … In order to give you access to the best healthcare, we moved to a better MyChart and are bringing your health information into one place. Click here to pay your bill as a guest, all you need is your Guarantor account (found on your billing statement) and last name. Medical information from clinic visits will begin to show up in MyChart 48 hours after your visit, if you already have a MyChart account. CREATE AN ACCOUNT Looking for COVID results for a minor?. Q. For pediatric patients: The forms for proxy activation must be completed, signed, and accompanied by photo identification. A. Q. I have proxy access for a family member and use MyChart on their behalf. Local: 206-320-6767 If you do not remember any of this information, or you do not have a valid e-mail address on file, please call our MyChart Help line at (833) 395-2035, and we will help you regain access to your MyChart account. If you do not remember any of this information, or you do not have a valid e-mail address on file, please call our MyChart Help Desk at 206-320-6767 (or 855-322-6767, if long distance). A. Can I give others access to my MyChart account OR get access to a loved one's MyChart account for whom I am responsible? Care + coverage. We appreciate your patience and understanding as we learn the improved system. Please keep your messages focused and health related. Call The Polyclinic MyChart Help Desk You can request access to MyChart in various ways: If you visit a clinic that uses the Swedish Epic electronic health record (i.e. Coronavirus updates Your health is always our top priority. Please contact your child's provider's office for more information. Note: Swedish, PacMed, and Kadlec have affiliated with the Providence family of health facilities, along with other great local partners. We’re taking extra steps to deliver the safest care possible, including screening all patients and team members, wearing appropriate PPE and the using highest level of disinfectant processes throughout our facilities and more. A. If you do not remember any of this information, or you do not have a valid e-mail address on file, you will have to contact your MyChart help desk to help you regain access to your MyChart account. No MyChart Account, but need to pay your bill? Enter your activation code and complete the sign-up form to access your MyChart account. You can still log into it to view prior information for a limited time. All messages are written to your medical record and recorded as legal documentation. Begin your appointment by clicking on the blue Enter Waiting Room button to the right and your provider will join you shortly. How do I communicate with my providers or request refills now? If you are not a Polyclinic patient but have proxy access to someone else’s record, you’ll need to contact the patient’s clinic to be set up for access after the September 14 upgrade. Q. If you have traveled to/from these countries within the past 30 days, or have been in close contact with someone with COVID-19 and have a fever or respiratory illness (fever, cough or shortness of breath), please visit our COVID-19 Information page or call the OSF Nurse Hotline at … Additional COVID-19 … Check Testing Wait Times. You’ll continue to log in as usual and there is no action you need to take at this time. After you login, try out our new Quick Links on the right hand side for fast access to some of our most popular features. Use a free, convenient and secure tool called MyChart to view and manage your health information online at any time. 2019 Novel Coronavirus (COVID-19) Information If you or a loved one have any COVID symptoms CDC list of symptoms, please contact your regular Provider, schedule a Franciscan Virtual Urgent Care visit or go to one of our Prompt Care or Urgent Care clinics to be screened. MinuteClinic patients call 1-866-389-ASAP (2727) Coram patients call 1-800-718-5031, option 3 MinuteClinic patients call 1-866-389-ASAP (2727) Coram patients call 1-800-718-5031, option 3 Our goal is to ease your way with more information, more ways to customize MyChart to suit your needs, and access to provider notes and scanned documents, among other improvements. 1-844-NYC-4NYC, COVID Hotline MyChart is a powerful web-based tool that gives Polyclinic patients 24/7, secure access to their electronic health record. A. On Dec 5, 2020 and after, SolutionHealth will provide a single portal, MyChart, with access to medical records from Elliot and Southern New Hampshire Health (Foundation Medical Partners and Southern New Hampshire Medical Center) to our patients. Want to pay online or need an estimate? Sign up to manage your health information online, 24/7. Q: Why are my Health Reminders showing as overdue? If you are an adult (18 years and older), you may request another person as proxy for your medical records. In accordance with Washington State regulations, proxy access may be granted for children 13 - 17 years old, but the type of information available to the proxy is limited. Communicate with your doctor Get answers to your medical questions from the comfort of your own home; Access your test results No more waiting for a phone call or letter – view your results and your doctor's comments within days Get Price Estimate. You can log into the historical MyChart account at www.myonlinechart.org to confirm if a Health Reminder needs action or not. MyChart Login. No MyChart Account, but need to pay your bill? During your next office visit a staff member can sign you up for MyChart in the exam room. Ask our staff for details or visit mychart.nychealthandhospitals.org to sign up today. Note that at some point in the future, the old system will be decommissioned and you won’t have MyChart access to historical data before 9/14/20, even if your accounts are linked. Over the next few months, you might see overdue reminders for preventive care even if you have already seen your provider for these reasons. When will I see information in MyChart? If some of my health information on MyChart is not correct, what should I do? Learn more about NYC Test & Trace Corps. MyChart is for brief information exchange. Will I lose access to the older version of MyChart after it is upgraded? After opening the MyChart application, look for the banner that says “Switch Organizations.” On some devices, you will need to click the three dots in the upper right corner in order to choose the “Switch Organizations” option. As new medical information becomes available in your MyChart account, a notification will be sent to your email address directing you to log into your secure MyChart account for viewing. Upcoming changes for Polyclinic patients: Starting September 14, 2020, The Polyclinic will collaborate with The Everett Clinic—our regional partners in the Optum provider network—on an upgraded Epic medical record system that offers an enhanced MyChart experience to better manage your health. The Polyclinic providers and clinical staff will have access to the historical system. If you do not remember any of this information, or you do not have a valid e-mail address on file, you will have to contact your MyChart help desk to help you regain access to your MyChart account. This update means your providers may need additional time to adjust to the upgraded features and document your details for the next couple of weeks. Q. To start using MyChart today, you will need a MyChart activation code. Enter the password that accompanies your username. Save your “favorite” appointments (type and provider) to skip steps when you schedule your next visit. Communicate with your doctor Get answers to your medical questions from the comfort of your own home. Your MyChart information comes directly from your Epic electronic health record. A. We’re focused on keeping you healthy. Communicate with your doctor Get answers to your medical questions from the comfort of your own home; Access your test results No more waiting for a phone call or letter – view your results and your doctor's comments within days; Paperless Billing Manage your account and make payments online; Manage your appointments MyChart helps you better manage your health by allowing you to view your health summary, communicate with your care team, request prescription refills, access results and request appointments. Q. Depending on the type of test, it may take several weeks for the result to be posted in MyChart. Patients can choose ‘Download My Record’ (under the Health tab) in the old MyChart to keep your own permanent record of that information. Q. If you do not remember any of this information, or you do not have a valid e-mail address on file, you will have to contact Customer Support at 1-833-395-2035 to help you regain access to your MyChart account. Our goal is to continue providing care to our patients throughout the current surge in COVID-19 cases throughout our state. And, you can request your medical records at any time at www.polyclinic.com/medicalrecords. COVID-19 Information To help keep our patients, visitors and staff safe and to help stop the spread of COVID-19, MultiCare has established visitor restrictions … YOU CAN NOW MANAGE YOUR HEALTH ONLINE, 24/7 Use a free, convenient and secure tool called MyChart to view and manage your health information online at any time. How will this affect my care The Polyclinic? From the login screen, under the “Sign In” button, you’ll find links to click to help you recover your user name and password. This MyChart site is now READ ONLY and temporarily available for historical information. It’s important to make a plan to care for you while reducing exposure to others. Log in to MyChart to make a new primary care appointment. How do I access my health records from before the upgrade on September 14? How will I know when new information is available in MyChart? If the adult patient is unable to sign legal documents and does not have either a legal guardian or active medical power of attorney, proxy access cannot be assigned. Now, when you sign up through myeverettclinic.com you can download the MyChart mobile app and get secure, on-the-go access via the iPhone®, iPad© iPod touch® or Android device. MyChart is also available as a free mobile app for iPhone and Android users from the Apple Store or Google Play. If you do not remember any of this information, or you do not have a valid e-mail address on file, please call our MyChart Help line Monday through Friday, 8 am to 4:30 pm to help you regain access to your MyChart account: - Local: (206) 320-4278 - Long distance: (877) 240-4474 Polyclinic Patients: - … Once you log in, you’ll see a new look. MyChart support is available Monday‑Friday (8:30am‑5pm) at 866‑517‑5873 . These enhancements offer a better MyChart experience and a more complete overall record of your health, all in one place. What if information is missing from the new MyChart? Q. You can continue to use the existing system to view information related to visits before September 14, 2020, but to send messages to your care team and access information from appointments and other activity that takes place after the September 14 upgrade, you’ll need to use the enhanced version. To maintain our continuity of quality care and support health and well-being during the current COVID-19 physical distancing precautions, JHAH is happy to offer a number of telehealth options. Any tests done prior to setting up your MyChart account may not automatically show up in MyChart. From the login screen, under the “Sign In” button, you’ll find links to click to help you recover your user name and password. If you are a Polyclinic patient, your proxy authorization will remain in place after the upgrade as long as it hasn’t been terminated for another reason. Login to MyChart Download the app. Everett Clinic patients can call 425-339-5426. Please visit our website for clinic locations and the most up to date information. Access For Kids/Family. If you do not remember any of this information, or you do not have a valid e-mail address on file, please call our MyChart Help Desk at 206-320-6767 (or 855-322-6767, if long distance). What do I need to do to use the upgraded MyChart? 2019 Novel Coronavirus (COVID-19) Information If you or a loved one have any COVID symptoms CDC list of symptoms, please contact your regular Provider, schedule a Franciscan Virtual Urgent Care visit or go to one of our Prompt Care or Urgent Care clinics to be screened. If you had COVID-19 testing performed at an HonorHealth facility, view your test results by logging in to MyChart. Login Issues? Now, you can: Q. The parking entrance is on the east side of … Q. The Polyclinic upgraded its Epic electronic health record system, which providers use to enter, store and share information related to your medical history and ongoing care. These changes will offer a more seamless experience for our patients whether you’re using the MyChart website or the MyChart mobile app. Download the MyChart app, and search for NYC Health + Hospitals, Gotham Health – Neighborhood Health Centers, Gotham Health – Neighborhood Health Clinics, Institute for Diseases and Disaster Management, Send secure messages to your doctor’s office, Schedule appointments, and check-in online prior to your appointment. Questions about MyChart? If the proxy requestor is not the birth or adoptive parent of the child, legal paperwork proving he/she is the legally recognized caregiver for the child is required. YOU CAN NOW MANAGE YOUR HEALTH ONLINE, 24/7 Use a free, convenient and secure tool called MyChart to view and manage your health information online at any time. How do I connect to the new MyChart using the MyChart App? We’re taking extra steps to deliver the safest care possible, including screening all patients and team members, wearing appropriate PPE and the using highest level of disinfectant processes throughout our facilities and more. Everett Clinic patients can call 425-339-5426. No, for a limited time you will still have access to your existing record for reference, but for the best features and experience, please use the new version of MyChart. Instead, call your doctor or call 9-1-1 in an emergency. We are still migrating information to the upgraded MyChart. Questions about sign-in or access? Medicare Advantage plans accepted at The Polyclinic provide affordable coverage often with additional benefits outside of Original Medicare so that you can prioritize where and how you spend your time and money. When your physician releases medical information into your MyChart account, a message may be included to help you better understand the significance of the information you receive. COVID-19 Information To help keep our patients, visitors and staff safe and to help stop the spread of COVID-19, MultiCare has established visitor restrictions at … We've made it easier for you to find your favorite features in our improved and simplified interface. SPECIALTIES & SERVICES Return to Top On September 14, The Polyclinic partnered with The Everett Clinic to upgrade our Epic electronic medical record and MyChart online patient portal. Bellevue : 1427 116th Ave NE Bellevue, WA 98004: 206-329-1760: Additional Information. Toll-Free: 855-322-6767, Copyright © 2015-2020 by The Polyclinic All Rights Reserved, You’ll also find a link within MyChart to The Polyclinic’s iPayx, Select “The Polyclinic and The Everett Clinic”, Under the Profile menu, select “Link my Accounts”. Polyclinic patients can call 206-320-6767 or toll free at 855-322-6767. Want to access your medical records on the go? Coronavirus updates Your health is always our top priority. The Polyclinic patients may contact the MyChart Help Desk at 206-320-6767 or toll free at 855-322-6767. Polyclinic patients, click here to bookmark and log into your login page. A. You’ll access your MyChart account from a different web address, so you may need to update your bookmarks or shortcuts (Note: www.MyHealthChart.com is the new location to save in your bookmarks/shortcuts.). Welcome to The Polyclinic Online Statements and Bill Pay This site provides you with tools to make the billing process more manageable and user-friendly. Call for an appointment Pay A Bill. Will my provider contact me through MyChart? A. If you have sent your physician a message through MyChart, your healthcare team may reply with a message sent to you through your MyChart account. The proxy must provide proof of guardianship or medical power of attorney. Q. When you activate your personal MyChart account, you will be asked to provide an email address. During the transition, some information may not be immediately available in the upgraded MyChart, but we will continue to add more information (such as your test results and messages) in the next couple months. For The Polyclinic patients, please contact their MyChart Help Desk at 206-320-6767 (or 855-322-6767, if long distance). The care we provide - both in-person and through video visits - helps keep you healthier. Select “Swedish Medical Center (Historical as of 6-15-19) and Polyclinic (Historical as of 9-14-20)”. Return to Top I’m a Polyclinic patient. What should I do if I forgot my user name or password? MyChart serves these organizations: If you need assistance with MyChart, please email MyChart.Support@nghs.com or call (770) 219-1963 between the hours of 7am - … It is free and secure. If the information you believe to be in error is related to a visit in your doctor's office, please contact your doctor's office or discuss with him/her at your next clinic visit. If you have an e-mail address on file then your MyChart Username will be sent to your e-mail account. Q. Become more engaged with your health, message your providers, view test results, appointments, pay your bills, and more! Allow up to three business days for a reply. COVID-19 Vaccine Info. You will find the code on your after-visit summary. Choose from all available appointments, sorted by day, in “direct scheduling.”. Go to mychart.nychealthandhospitals.org and click on Sign up online. For more info, read the FAQ. These updates will appear automatically. Click here to pay your bill as a guest, all you need is your Guarantor account (found on your billing statement) and last name. Pay As Guest Please do not use MyChart for medical emergencies. Please visit our website for clinic locations and the most up to date information. A. You’ll need to log into the new location at www.MyHealthChart.com. I Don't Have A Code. Parking: Free, onsite parking in the garage underneath the building. Proxy Access (access to another person's medical information) may be requested by parents or legal guardians of children under the age of 18, and by adult children or legal guardians of adults. Read the Travel Advisory. For adult patients:The forms for proxy activation must be completed, signed, and accompanied by photo identification for both the patient and the person designated as proxy. 1-212-COVID19. Q. If you want to see this information, please talk with your provider about having it manually added to your MyChart account. MyChart support is available Monday‑Friday (8:30am‑5pm) at 866‑517‑5873 . Sign Up. MyChart is a powerful web-based tool that gives you 24/7, secure access to your electronic health record. A. MyChart Support Before calling the MyChart Support team, please review our FAQ page. For all urgent medical matters, please contact your doctor’s office, go to an emergency room or call 911; for all medical emergencies, immediately dial 911. The process takes just a few minutes to complete. I Have An Activation Code. We’re pleased to share several MyChart changes going live on December 12, 2020. Your user name and password will stay the same in most cases. MyChart Support Before calling the MyChart Support team, please review our FAQ page. 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